Privacy Notice

Effective Date: November 2025

Boomerang Australia is committed to protecting your personal data and privacy. This Privacy Notice explains what data we collect, how we use it, and how we protect your information in compliance with applicable laws.

1. What Personal Data Do We Collect?

When you interact with our platform, we may collect the following data:

  • Full name, date of birth, and gender
  • Contact details: email, phone number
  • Identity verification documents (e.g. ID, selfie with ID, bank statement)
  • Payment information (card details, wallet ID, transaction logs)
  • Location, IP address, device ID, and browser type
  • Game activity, deposit/withdrawal patterns, bonus usage
  • 2. How Do We Use Your Data?

    We use your data for the following purposes:

  • To verify your identity and prevent fraud
  • To comply with KYC and AML regulations
  • To process deposits and withdrawals securely
  • To improve your gameplay and user experience
  • To provide customer support and resolve disputes
  • To send updates, promotions, or legal notices (if opted-in)
  • 3. Who Do We Share Your Data With?

    We may share your data with:

    We do not sell your personal data to any third parties for profit.

    3. Who Do We Share Your Data With?

    We may share your data with:

  • Verified third-party payment processors
  • Identity verification and fraud detection services
  • Government or regulatory authorities (only when required by law)y
  • Our legal and compliance partners
  • We do not sell your personal data to any third parties for profit.

    4. How Is Your Data Protected?

    Your data is stored on secure servers behind encrypted firewalls. We implement the following measures:

  • SSL encryption on all data transmissions
  • Role-based access control (staff only access relevant data)
  • Secure backups and regular system audits
  • Compliance with GDPR, Australian Privacy Act & AML laws
  • 5. How Long Do We Keep Your Data?

    We retain your personal information for as long as your account is active and for a period of 5 years thereafter (or longer if legally required) to comply with AML/financial regulations.

    6. Your Rights Over Your Data

    You have the right to:

  • Access and review your personal data
  • Request correction of inaccurate data
  • Request deletion (subject to regulatory obligations)
  • Withdraw marketing consent
  • Submit a data complaint or inquiry to our Data Protection Officer
  • To exercise your rights, contact us via LiveChat